When we asked C-suite leaders whether operations teams are meaningfully involved in decisions, 95% said yes. When we asked the operations teams themselves, fewer than half agreed.

That gap, between what leaders believe and what operations experiences, is the subject of this report. And it shows up everywhere. In the data people trust, the systems they use, the ideas that never go anywhere, and the downtime, costs and staff turnover that follow.

Independent research with 500 UK manufacturing professionals. Download the full findings below.

What the research shows:

47 points

The gap between C-suite confidence and floor-level reality on meaningful involvement indecisions.

66%

Of operations teams use workarounds outside official systems. The main reason is not that the systems are slow. It is that they cannot explain why a problem happened.

46%

Have already experienced production downtime linked to poor visibility. Not a risk. A track record.

Download thefull report

Free to access. Independent research. 500 respondents. UK manufacturing. 2026.