“Our entire production focus has been changed. All key managers are present to review machine speeds, stoppages and production schedule status, always aiming to be ahead of targets. We use OFS to collect stoppage reasons which are then assigned to managers. Each manager is then held accountable to stoppage KPIs and targets in their area of responsibility. OFS makes this possible through its ‘swipe card’ security features. In this way, OFS has helped us to create ownership and accountability at all levels of our business. Our managers now come to meetings prepared, having identified the issues and root causes and advise actions being taken to prevent recurrences.”